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Troubleshooting & FAQs
Troubleshooting & FAQs
Have problems? We're here to help
14 articles in this collection
Written by
Pete Fu
Why am I seeing a CSRF error when I use Publishwide?
Written by
Pete Fu
Updated over a week ago
Why does the Publishwide Sync App ask for an OTP every time it syncs?
Written by
Pete Fu
Updated over a week ago
I closed my Publishwide Sync App and now I can't find it
Written by
Pete Fu
Updated over a week ago
Why is my Publishwide Sync App not syncing a marketplace that I selected?
Written by
Pete Fu
Updated over a week ago
What if I use different logins for my KDP & AMS accounts?
Written by
Pete Fu
Updated over a week ago
How does Publishwide keeps my retailer login credentials safe?
Written by
Pete Fu
Updated over a week ago
Why do my Publishwide & KDP data look different?
Written by
Pete Fu
Updated over a week ago
How do I view data before yesterday or today?
Written by
Pete Fu
Updated over a week ago
How to send Publishwide error logs for the desktop app
Written by
Pete Fu
Updated over a week ago
My sales or ads marketplaces stopped syncing on the Publishwide Sync App
Written by
Pete Fu
Updated over a week ago
Does Publishwide work with other third-party tools?
Written by
Pete Fu
Updated over a week ago
Why Do I See "Windows protected your PC" When Installing the Publishwide Sync App
Written by
Pete Fu
Updated over a week ago
Publishwide Sync App Freezes When Logging into Amazon
Written by
Pete Fu
Updated over a week ago
Unable to log into Amazon through Publishwide Sync App on Mac
Written by
Pete Fu
Updated over a week ago