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Why does the Publishwide Sync App ask for an OTP every time it syncs?
Why does the Publishwide Sync App ask for an OTP every time it syncs?
Pete Fu avatar
Written by Pete Fu
Updated over a week ago

On rare occasions, the Publishwide Sync App will ask for an OTP each time it tries to sync your Amazon data. This is an Amazon-side issue that usually resolves itself after about 24 hours.

If the issue persists, you can try the following:

  • Log out from the Publishwide Sync App and log back in

  • Disable two-factor authentication for 24 hours and re-enable

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